Frequently asked questions

We sell our products exclusively through a wide network of professional dealers, who have the skills and expertise to guide you in purchasing your BAGSTER product.

You can visit the “Where to buy “ section and enter the country and area where you would like to find a BAGSTER point of sale.

You can order certain spare parts for our products through your usual store or online retailer.

Our tank covers and seats are developed specifically for each motorcycle model.

Our website features a vehicle selector showing compatible years. If you are unsure, please contact us or your usual dealer.

You can contact your dealer, who has access to a colour chart

Please check our website and/or visit one of our dealers.

Our products are guaranteed for 1 year under normal use.

Our products are covered by a one-year warranty under normal conditions of use..

If you notice an issue with your product, please visit one of our dealers with your proof of purchase and explain the problem.

If the issue is confirmed, the store will send the product to us so that it can be inspected by our after-sales service. Depending on the case, it will either be repaired or replaced.

To send your product to our after-sales service, please visit one of our dealers with your proof of purchase.

The store will arrange the shipment, and our after-sales service will provide a custom quotation to restore the product if this is possible. You are free to accept or decline the repair.

Use only soapy water with a soft brush and sponge. Do not machine wash.

You can clean your seat and tank cover with soapy water and a soft brush or sponge.